Our standard delivery time is 3-5 working days but delivery can be delayed due to bad weather conditions and distant areas. •After getting your exchange/return query, your order will be first checked by our relevant team after assessment you will be offered an exchange (depending on the availability of the article) •The deadline for exchanges is 7 calendar days from delivery date. After that any complaint cannot be entertained. •Please note that due to your Screen settings and photographic lighting, the product color may vary. •SALE ITEMS can not be exchanged.